Shipping policy
Lend The Look currently delivers within the UAE only, with services focused across Dubai.
We understand that timing matters, especially for events. Our delivery process is designed to be fast, reliable, and stress-free.
Delivery Areas
- We deliver across Dubai
- Delivery to other UAE locations may be available on request and will be confirmed via WhatsApp
Same-Day Delivery (Dubai)
- Orders confirmed before the daily cut-off time are eligible for same-day delivery
- Orders confirmed after the cut-off time will be delivered the next available day
Exact delivery timing is always confirmed directly with you via WhatsApp.
Try-On Deliveries
If you book a try-on service:
- Outfits are delivered to your home or office
- Our team will coordinate a suitable time with you
- Try-on fees apply and are shared before confirmation
Delivery Timeframes
- Most deliveries within Dubai are completed the same day or the next day
- Delivery times may vary depending on availability, location, and demand
- For remote or less accessible areas, delivery may take longer and will be clearly communicated in advance
Important Delivery Notes
Delivery delays may occur in the following situations:
- The courier is unable to reach you by phone at the time of delivery
- Address details are incorrect or incomplete
- Changes are made after order confirmation
- High-demand periods or unforeseen circumstances
Please ensure your contact details are correct and keep your phone available on the delivery day.
Delivery Charges
Delivery fees, if applicable, are confirmed before your order is finalised. There are no hidden charges.
Questions or Support
If you have any questions about delivery, timing, or availability, our team is always available via WhatsApp and happy to help.